Exodus Project:

Workload migration to VMware Cloud on Amazon Web Services (VMC AWS), this Project reduced TCO on 60% and the SLA increased to 99.99% of availability, also OPEX savings of US$2M

The success in this migration make the customer to win  Provident Mexico Best CIO 2019. 

Customer also won Provident most innovate 2019 by this project.

Exodus project was selected by VMware to be presented as a success case in the VMworld 2019, and the client was invited as a panelist in the event in San Francisco.

Accomplish 100% Virtualization of production workloads. Deploy with best practices in several datacenters (Head Office Puebla, Co-location StaFe CDMX, Mty) 

Reduction of the time deploy for new workloads from weeks to couple of days. 

First Financial Enterprise in LATAM to adopt 100% of Production workloads in cloud.

Consultant resident with the customer in Puebla-HO keeping the operations of the SDDC in the  VMware Cloud on Amazon Web Services (VMC).

Account Manager of several customers like: Grupo Hema, Mausoleos Luz Eterna, Ferremayoreo.

Full IT outsourcing with HEMA, manage IT operations of the IT Department of the four companies in Grupo Hema (Dimanor, Alimentos, Alchisa, Corporativo). 

Project coordination: ERP, infrastructure, migration of services such as email, network links, payroll systems, E-commerce and Audit systems.

Generation of sales opportunities with customers and prospects on services offered by Madata

Monitoring and escalation of customer requests with departments of Madata (Service Desk, Incidents, Changes Management and Operations) to improve the customer experience and achieve SLAs. Follow-up with Project Managers to meet customer expectations, times and resources allocated in Grupo Hema projects. 

Ferremayoreo IT account manager, reduction of tickets and incidents to less than 10% in six months by improving virtualization tools.

Specialist role in the cloud area, Virtualization and Storage.

Deploy of virtualization project, and datacenter migrations.

The URREA client won Best CIO 2017 due to the success of the datacenter migration project, infrastructure renovation and virtualization project with a minimum of Downtime.

Third level support to customers in the ​​Virtualization, Storage and Server areas.

Operations and management of private Cloud of Grupo Cementos de Chihuahua GCC (about 400 virtual machines) as well as Virtual Desktop sysadmin (about 100 virtual desktops) with VMWARE Horizon.

Technical Leader of the implementation, Virtualization and Storage Projects.

Virtual infrastructure manager of the company Cepra BSS

Storage sysadmin, consolidating the different departments for better use of storage resources, this consolidation prolonged the renewal of equipment for a couple of additional years. Support to the sales area as specialist in SAN, NAS, Virtualization and storage solutions.

In most of the projects the customer was federal government.

Second level customer Support in storage and virtualization equipment.

Implementation-deploy of infrastructure projects: networking, servers and storage.

Incidents, changes and problems follow based on ITIL

Documentation of Technical memories, equipmanagement and operatie systems.

Customer contact, SLA.

Installation and configuration of network switches in datacenter.

Documentation of Technical memories of network services of the customer, service reports.

Preventive maintenance to servers and switches of the customer network. 

Labeling of cabling and equipments in datacenters, inventory

Sysadmin of servers (hardware).